Terms & Conditions
Your obligations
You warrant that articles contained in any Parcel tendered to us by you or on your behalf by
any third party is acceptable for transport, delivery, temporary storage and receipt by us and
that the parcel is properly addressed. You warrant that any Parcel tendered to us is
adequately packed to ensure safe delivery and transportation with ordinary care and
handling.
Liability and limitation
We will perform our duties with a reasonable degree of care, diligence, skill and judgement
We shall be relieved of liability for any loss or damage if and to the extent that such loss or
damage caused by:
a) Strike, lock-out, stoppage or restraint of labour the consequences of which we are unable
to avoid the exercise of reasonable diligence
b) Any cause or event which we are unable to avoid and the consequences whereof we are
unable to prevent by the exercise of reasonable diligence.
We accept no responsibility for departure or arrival dates or times of any Parcel and the
goods or merchandise contained therein.
Our Liability howsoever arising and
notwithstanding that the cause of any theft, loss or
damage be explained or unexplained shall not
exceed:
a) The replacement value of any goods or merchandise stolen, lost or damaged OR
b) EUR €100 (one hundred euro) whichever shall be the least
We shall not in any circumstances whatsoever be liable for indirect or consequential loss
such as (but not limited to) loss of profits, loss of market or the consequences of delay or
deviation however caused.
By special arrangement agreed in writing and in advance of accepting a Parcel from you we
may from time to time accept liability in excess of the of the limit set out above upon you
agreeing to pay additional charges for us accepting such increased liability. Details of
additional services are available upon request.
Any claim by you against us arising in respect of any service provided by us shall be made
in writing and notified to us within 14 (fourteen) days of the date upon which you became or
should have become aware of any event or occurrence alleged to give rise to such claim.
Any not made and notified as aforesaid shall be deemed to be waived and absolutely barred
except where you can show that it was impossible for you to comply with this time limit.
Notwithstanding the aforementioned time limit we shall in any event be discharged of all
liability whatsoever howsoever arising in respect of any service provided unless a claim is
brought within 6 (six) months from the date of the event or occurrence alleged to give rise to
a cause of claim against us.
Please allow up to 30 days for liability payment processing and please note that proof of
purchase may be required.
No warranties or guarantees
We make no warranties or guarantees of any kind expressed or implied.
Right to inspect
Your Parcel(S) may, at our option or at the request of government authorities, be opened
and contents inspected by us or such authorities at any time.
Photographic and data records about your parcels
Subject to DATA Protection legislation and our Privacy Policy Kerrylink Teo may obtain and
retain on record photographs of any parcels tendered (whether or not accepted) as evidence
of the condition of parcels when they are tendered or while they remain in our care.
Kerrylink Teo may obtain photographs of the person(s) receiving and sending parcels at any
building, or facility. The photographs may be used as evidence (in the event of a claim or
dispute) that a parcel was received or sent and / or to determine the condition of a parcel
when it was received or sent.
Responsibility for payment
Even if you give us different payment instructions, you will always be primarily responsible
for all charges, including transportation charges, possible surcharges, penalties or fines,
taxes related to any Parcel tendered to us by you or on your behalf. You will be responsible
for any costs we incur in returning a Parcel to you or making alternative arrangements for
delivery or disposal of any Parcel tendered to us by you or on your behalf.
Items not acceptable for delivery (Prohibited
Items)
We do not accept for delivery or storage (in no particular order and includes but not limited
to):
MONEY (coins, notes, negotiable instruments equivalent to cash such as endorsed stocks
and bonds). Stamps or Coins of any kind.
FIREARMS, WEAPONRY, AMMUNITION AND THEIR PARTS
FOODSTUFFS, PERISHABLE FOOD ARTICLES AND BEVERAGES REQUIRING
REFRIGERATION OR OTHER TEMPERATURE OR ENVIRONMENTAL CONTROL
FIREWORKS AND OTHER ITEMS OF AN INCENDIARY OR FLAMMABLE NATURE;
EXPLOSIVES of any kind
HUMAN CORPSES, ORGANS OR BODY PARTS, HUMAN AND ANIMAL EMBRYOS,
CREMATED OR DISINTERRED HUMAN REMAINS;
HAZARDOUS WASTE, INCLUDING, BUT NOT LIMITED TO, USED HYPODERMIC
NEEDLES AND/OR SYRINGES OR MEDICAL WASTE;
WET ICE (FROZEN WATER);
ITEMS REQUIRING Kerrylink Teo TO OBTAIN ANY SPECIAL LICENCE OR PERMIT FOR
TRANSPORTATION
DEAD ANIMALS OR ANIMALS THAT HAVE BEEN MOUNTED
ART Original works of art, Frames
PRECIOUS METALS Bullion or precious metals of any kind
JEWELLERY gemstones, watches and items of a high value (see limit of liability)
VALUABLES, antiques, heirlooms, items of significant sentimental value or nature
AGE restricted materials of any kind including lottery tickets or any material where
availability is restricted by law to persons over a certain age
PORNOGRAPHY or obscene material of any kind
FURS or items restricted by regulatory authorities
NARCOTICS, CONTROLLED SUBSTANCES OR ILLEGAL DRUGS of any kind
DANGEROUS goods of any kind that may cause harm or damage if leaked or spilled
LIQUIDS unless adequately packed to contain any leakage
COUNTERFEIT or contraband material of any kind
PERISHABLE items and Items that have a pungent or strong odour or items that may cause
contamination of any kind
PARCELS THAT ARE WET, LEAKING OR EMIT AN ODOUR OF ANY KIND;
PARCELS OR ITEMS THAT MAY CAUSE DAMAGE TO, OR DELAY OF, EQUIPMENT OR
PERSONNEL
BLOOD and pathology items that Items that present a biological hazard of any kind
Living creatures of any kind
Kerrylink Teo excludes all liability for such items or parcels howsoever accepted (including
acceptance by mistake or under notice). Kerrylink Teo may change this list of prohibited
items from time to time without prior notice or consent being sought from you.
Additional restrictions may apply depending destination and service and service option used.
Kerrylink Teo reserves the right to reject parcels or items based upon these limitations or for
reasons of security or safety. Kerrylink Teo shall be entitled to charge an administrative fee
for Parcels rejected and for the costs of returning goods, where applicable, to the Sender.
Further information is available upon request.
Breach of terms and conditions
Kerrylink Teo reserve the right (without notice) to suspend, freeze or otherwise close or
cease to accept Parcels or items from a customer suspected of knowingly or deliberately
breaching these Terms and Conditions.
Governing law
Kerrylink Teo services are provided in accordance with the laws of the Republic of Ireland.
The courts in Ireland shall have exclusive jurisdiction in any dispute arising from the services
provided.
Kerrylink Teo website terms and conditions of user : Kerrylink Teo public and secured web
site terms of use.
The following terms and conditions govern your use of Kerrylink Teo public and web site
kerrylink.com (hereinafter collectively “the web site” or “the site”).
Your viewing or use of this web site will constitute your agreement, on behalf of yourself and
the entity you represent (hereinafter collectively “you” or “your”), to all of the terms and
conditions provided below. Kerrylink Teo may make future changes or modifications to such
terms and conditions at any time without notice and your subsequent viewing or use of the
web site will constitute your agreement to the changes and modifications. There may be
additional terms and conditions provided throughout the web site governing your use of
particular functions, features, information and applications available through Kerrylink Teo
1. USE
The Web Site is provided solely for the use of current and potential Kerrylink Teo customers
to interact with Kerrylink Teo and may not be used by any other person or entity, or for any
other purpose. Kerrylink Teo does not accept ideas, concepts, or techniques for new
services or products through The Web Site. If such information is received, it will not be
considered confidential and Kerrylink Teo will be deemed free to use, communicate and
exploit such information in any manner it chooses.
2. CHANGES
The Web Site and its content, including without limitation the information, graphics, products,
features, functionality, services, and links (collectively the “Content”) may be changed,
deleted or updated without notice.
3. TERM
Kerrylink Teo may discontinue, suspend or modify The Web Site at any time without notice,
and Kerrylink Teomay block, terminate or suspend Your and any user’s access to The Web
Site at any time for any reason in its sole discretion, even if access continues to be allowed
to others.
4. DISCLAIMER OF WARRANTY
The web site and its content are provided “as is”. Kerrylink Teo disclaim any and all
warranties, express or implied, including without limitation, the implied warranties of
merchantability, fitness for a particular purpose, title and non-infringement, regarding any
such content and your abiliity or inability to use the web site and its content.
5. LIMITATION OF LIABILITY
Use of the web site and its content is at your sole risk. Kerrylink Teo will in no event be liable
to you or any person or entity claiming through you for any direct, indirect, consequential,
incidental or other damages under any theory of law for any errors in or the use of or inability
to use the web site and its content including without limitation, damages for lost profits,
business, data, or damage to any computer systems, even if you have advised Kerrylink Teo
of the possibility of such damages.
6. INDEMNITY
You hereby release, and agree to indemnify and hold harmless Kerrylink Teo and their
respective officers, directors, employees and agents from any and all claims, demands,
causes of actions, liabilities, damages, costs and expenses, including reasonable attorneys’
fees, arising out of Your use or viewing of The Web Site and its Content.
7. LINKS
If there are links on The Web Site which allow You to visit the sites of third parties. Neither
these sites nor the companies to whom they belong are controlled by Kerrylink Teo. Kerrylink
Teo makes no representations concerning the information provided or made available on
such sites nor the quality or acceptability of the products or services offered by any persons
or entities referenced in any such sites. Kerrylink Teo has not tested and makes no
representations regarding the correctness, performance or quality of any software found at
any such sites. You should research and assess the risks which may be involved in
accessing and using any software on the Internet before using it.